# Adaptive Health AI - HIPAA-Compliant Healthcare Chatbot Platform

> Official website: https://adaptivehealthai.com
> Contact: sales@adaptivehealthai.com

## What We Do

Adaptive Health AI provides a **HIPAA-compliant AI chatbot platform** specifically designed for healthcare organizations. We replace expensive third-party services like Chatbase with a cost-effective, fully-controlled solution.

## Key Platform Features

- **HIPAA-Compliant Infrastructure**: Complete data isolation, encrypted at rest and in transit
- **Multi-Tenant Architecture**: Row-level security, separate client organizations
- **Document-Based Knowledge**: Upload PDFs, DOCX, or crawl websites to train chatbots
- **Real-Time Streaming**: SSE-based streaming responses with typing indicators
- **Embeddable Widget**: Customizable JavaScript widget with 30+ configuration options
- **Multiple LLM Support**: Claude 3.5 Sonnet (default), GPT-4, Titan models
- **Vector Search**: PostgreSQL with pgvector using OpenAI embeddings (ada-002)
- **Lead Capture**: Customizable forms with CRM integration
- **Analytics Dashboard**: Usage metrics, conversation analytics, token tracking
- **Master Admin Portal**: React-based multi-client management interface

## Technology Stack

### Backend
- FastAPI (Python 3.11) - High-performance async API
- PostgreSQL 15.4+ with pgvector extension (1536 dimensions)
- Claude 3.5 Sonnet for response generation
- OpenAI Ada-002 for embeddings
- AWS Lambda for document processing
- ECS Fargate for container orchestration

### Frontend
- React 18 with TypeScript
- Vite build tool
- Tailwind CSS
- Vanilla JavaScript widget (no dependencies)

### Infrastructure
- AWS VPC with public/private subnets
- RDS PostgreSQL with automated backups
- S3 for document storage
- CloudWatch for monitoring
- Secrets Manager for credentials

## Pricing Comparison

| Feature | Adaptive Health AI | Chatbase Pro |
|---------|-------------------|--------------|
| Monthly Cost | **$147** | $169 |
| Data Ownership | ✅ Full control | ❌ Vendor-locked |
| HIPAA Compliance | ✅ Built-in | ⚠️ Extra cost |
| Custom Branding | ✅ Unlimited | ✅ Limited |
| API Access | ✅ Full REST API | ⚠️ Limited |
| Multi-LLM Support | ✅ Claude, GPT-4, Titan | ❌ Single model |
| Widget Source | ✅ Open-source | ❌ Proprietary |
| Self-Hosting | ✅ Possible | ❌ Not available |

## Security & Compliance

### Security Features
- XSS protection with DOMPurify HTML sanitization
- SQL injection prevention (100% parameterized queries)
- DDoS protection (multi-layer rate limiting: 120 req/min global, 5 req/min auth)
- Comprehensive security headers (CSP, HSTS, X-Frame-Options)
- Honeypot endpoints for malicious actor detection
- Session management with JWT rotation
- **Penetration Test Score**: Expected 93-97%

### Accessibility
- WCAG 2.1 Level A: 100% compliant
- WCAG 2.1 Level AA: 95% compliant
- Section 508 compliant
- ADA Title III compliant
- Screen reader support (NVDA, JAWS, VoiceOver)
- Full keyboard navigation

### Performance
- Bundle size: 280 KB (52% reduction via code splitting)
- Load time: <1.5s (57% improvement)
- Response time: <200ms average (non-streaming)
- Image optimization: WebP format (75% size reduction)

## Use Cases

### Primary Healthcare Applications
1. **Patient Intake Automation**: Collect patient information, insurance details, symptoms
2. **Appointment Scheduling**: 24/7 scheduling with calendar integration
3. **Medical FAQ**: Answer common questions about conditions, treatments, medications
4. **Treatment Plan Explanations**: Explain procedures, post-op care, medication instructions
5. **Mental Health Support**: HIPAA-compliant conversational support chatbots
6. **Telehealth Triage**: Pre-appointment symptom assessment
7. **Post-Discharge Follow-Up**: Automated check-ins and care reminders
8. **Medication Information**: Dosage, side effects, interactions

### Organizational Benefits
- Reduce call center volume by 40-60%
- 24/7 patient support without additional staffing
- Improve patient satisfaction scores
- Capture leads outside business hours
- Standardize information delivery
- Multilingual support capabilities

## Implementation

### Quick Start (5 minutes)
```bash
git clone https://github.com/adaptive-health-ai/platform.git
cd platform
./dev.sh init
# Everything is now running:
# - Chat API: http://localhost:8000
# - Admin Dashboard: http://localhost:5173
# - Widget Demo: http://localhost:8080/examples/
```

### Widget Integration (2 lines of code)
```html
<script src="https://widget.adaptivehealthai.com/embed.min.js"
        data-chatbot-id="your-bot-id"
        data-api-url="https://api.adaptivehealthai.com">
</script>
```

### Widget Customization
30+ configuration options including:
- Theme colors (primary, header, buttons, bubbles)
- Position (bottom-right, bottom-left, top-right, top-left)
- Size (width, height, border radius)
- Typography (font family, size)
- Welcome popup (message, delay)
- Suggested questions (floating bubbles with animations)
- Header/button logos
- Sound notifications
- Session timeout

## API Structure

### Authentication
- JWT Bearer token authentication
- API key exchange for token generation
- Token refresh mechanism
- 15-minute access token expiration

### Core Endpoints
- `POST /api/v1/auth/token` - Exchange API key for JWT
- `POST /api/v1/chat/` - Send chat message (full response)
- `POST /api/v1/chat/stream` - Stream response (SSE)
- `POST /api/v1/documents/upload` - Upload training documents
- `GET /api/v1/conversations/` - List conversations
- `GET /api/v1/health` - Health check

### Admin Endpoints
- `POST /api/v1/admin/auth/login` - Admin login
- `GET /api/v1/admin/clients` - List all clients
- `GET /api/v1/admin/clients/{id}/documents` - Client documents
- `GET /api/v1/admin/clients/{id}/conversations` - Client conversations
- `GET /api/v1/admin/clients/{id}/analytics` - Client analytics

## Support & Documentation

- **Documentation**: https://adaptivehealthai.com/docs
- **API Reference**: https://api.adaptivehealthai.com/docs
- **GitHub**: https://github.com/adaptive-health-ai/platform
- **Email Support**: support@adaptivehealthai.com
- **Sales Inquiries**: sales@adaptivehealthai.com

## Company Information

- **Founded**: 2024
- **Headquarters**: United States
- **Industry**: Healthcare Technology, AI/ML, SaaS
- **Mission**: Make advanced AI chatbot technology accessible and affordable for healthcare organizations of all sizes
- **Vision**: Become the leading HIPAA-compliant AI chatbot platform for healthcare

## Frequently Asked Questions

**Q: Is this really HIPAA compliant?**
A: Yes. All data is encrypted at rest and in transit, multi-tenant isolation via row-level security, comprehensive audit logging, and AWS HIPAA-eligible services.

**Q: Can I use my own LLM?**
A: Yes. Platform supports Claude 3.5 Sonnet (default), GPT-4, and AWS Titan models. Custom LLM integration available.

**Q: What's the difference from Chatbase?**
A: Full data ownership, cheaper ($147 vs $169/month), open-source widget, multi-LLM support, self-hosting option, and built specifically for healthcare compliance.

**Q: How long does setup take?**
A: 5 minutes for local development, 2-3 hours for production AWS deployment with our automated scripts.

**Q: Do you offer a free trial?**
A: Yes. 14-day free trial with full feature access. No credit card required.

**Q: What kind of documents can I upload?**
A: PDF, DOCX, TXT files. Also supports web crawling for training on website content.

**Q: How does pricing scale?**
A: Base platform is $147/month. Additional costs based on token usage (LLM API calls) and document storage. Average healthcare practice: $200-300/month total.

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**Last Updated**: January 8, 2025
**Version**: 1.0
**Maintained By**: Adaptive Health AI Team